Service Desk Support Analyst at PPC Limited

 

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PPC Limited – With over 20 years track record of delivering turnkey engineering solutions across 5 business sectors – Telecommunications, Energy, Health, Transport and Building Management Systems, PPC (formerly Philips Projects Centre) is a Systems Engineering and Integration Company whose activities are primarily geared towards providing specialized integrated solutions. PPC started business in 1991 as Philips Projects Centre, an affiliate of Philips Electronics N.V. of the Netherlands.

Service Desk Support Analyst

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationRivers
  • Job FieldCustomer Care

Description:

JOB SPECIFICATIONS

  • HND/BSc. Degree in Engineering / Sciences
  • Microsoft windows certified professional
  • Microsoft Certified Systems administrator (MCSA)
  • Microsoft Certified Professional (MCP)
  • IT Infrastructure Library (ITIL) foundation certification
  • 2 years

KEY COMPETENCIES REQUIREMENTS

  • Strong skills in Active Directory, ITIL, Windows Operating System, LAN/WAN, MS Office Suite, TCP/IP, DHCP, VPN, Blackberry, diagnostic and service management tools, Configuring and supporting MOP, MOB and Remote access Application, Hardware/HP/Dell Desktop and Laptop Computers
  • Excellent communication skill
  • High ability to keep a positive attitude despite the challenges encountered.
  • Ability to relate well with others, empathize and manage customer expectations.
  • Ability to anticipate problems seek out new solutions and initiates positive actions.
  • Commendable ability to multitask, prioritize and deliver within tight schedule.
  • Highly developed verbal and listening skills.
  • Proven troubleshooting and problem-solving ability

Method of Application

Appl;icants should send CVs to [email protected]

Listing ID: 9065cda71e57acb2

May 14, 2019 7:46 am

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